How MedGo2U Works — HCPC Physiotherapist at Your Door in Minutes London & UK-wide
Book an HCP physiotherapist in minutes on MedGo2u. Physiotherapist at your door within 1 hour. Chat for a tailored price. Pay to your door only when confirmed. London home visits & UK-wide video, tailored plans and packages. No GP referral. No NHS wait.
HCPC Registered
Book in minutes
Physio at door within 1 hour
Pay only when confirmed
Live tracking
Double insured
Tailored price via chatNHS vs MedGo2U — The difference is clear
Stop waiting weeks. Your physiotherapist can be at your door within 1 hour of booking.
NHS waiting time
6–18 weeks
MedGo2U booking
Minutes
Physiotherapist arrives
Within 1 hour
*Depends on physiotherapist location and traffic. Same-day appointments available.
Tailored price in live chat
Chat with your physiotherapist, describe your needs and receive a custom price offer. You have 1 hour to accept or decline — no commitment.
Track your physiotherapist live
See your physiotherapist travelling to your door in real time — like tracking a delivery. Exclusive to MedGo2U London home visits.
Pay only when physio accepts
You are not charged until your physiotherapist accepts your appointment — they have 1 hour to accept or decline. Payment only released after your session.
Double insured always
MedGo2U holds £1,000,000 public liability insurance AND every physiotherapist holds their own professional indemnity. You are covered twice.
Double Insurance — Unique to MedGo2U
MedGo2U Platform Insurance
MedGo2U holds public liability insurance covering all patients during home visits across London & UK-wide.
£1,000,000 public liability
Physiotherapist's Own Insurance
Every physiotherapist holds their own professional indemnity insurance — verified by MedGo2U before going live.
Verified professional indemnity
No other physiotherapy platform in the UK offers double insurance on every booking. You are covered by both — simultaneously.
Find a physiotherapist
Search by speciality, postcode and availability. Filter by home visit, video, course, tailored plan or package. Use the MedGo2U AI assistant if you are unsure which physiotherapist you need.
Chat & get a tailored price offer
Message your physiotherapist directly in the MedGo2U live chat. Describe exactly what you need — specific sessions, travel outside London, matchday cover or a specialist package. Your physiotherapist reviews your request and sends a tailored price offer directly in the chat.
Receive & accept the tailored offer
Your physiotherapist sends a custom price offer based on your exact needs. You have 1 hour to accept or decline — no commitment and no charge until you say yes. If the offer doesn't suit, decline and message another physiotherapist.
Book securely — only charged when physiotherapist accepts
Confirm your booking. You are not charged until your physiotherapist accepts your appointment — they have 1 hour to accept or decline. Once accepted, your payment is held securely via Stripe and only released 48 hours after your session is complete. If your physiotherapist declines — you are not charged.
Payment held until session confirmed complete
Secure via Stripe100% refund if cancelled 48+ hours beforeDouble insured on every booking
Physiotherapist at your door — track them live
Your physiotherapist can be at your door within 1 hour of booking — depending on their location and traffic. Track their journey to your home in real time on your phone, just like tracking a food delivery. Exclusive to MedGo2U. No other physiotherapy platform in the UK offers live tracking.
Within 1 hour of booking*Real-time GPS trackingNotifications to your phone*Depends on physiotherapist location and traffic
After your consultation
View your session summary and release payment. Leave a Trustpilot review for your physiotherapist. Your physiotherapist can send your tailored rehabilitation plan, follow-up exercises directly via MedGo2U.
MedGo2U vs NHS physiotherapy
NHS Physiotherapy
6–18 week waiting list
You travel to a clinic
GP referral needed
No physiotherapist choice- No live tracking
- No tailored pricing
- Single insurance only
- Charged regardless
MedGo2U
- Book in minutes
At your door within 1 hour*- No GP referral needed
- Choose your specialist
- Track live to your door
- Tailored price via chat
Double insured always- Pay only when confirmed
*Depends on physiotherapist location and traffic. Same-day appointments available.
Frequently Asked Questions
Your physiotherapist can arrive at your home within 1 hour of booking on MedGo2U — depending on their location and traffic. Book in minutes, not weeks. This compares to 6–18 weeks on the NHS. Same-day appointments are available with many physiotherapists across London.
You are only charged when your physiotherapist accepts your appointment — they have 1 hour to accept or decline after you book. If they decline, you are not charged at all. Once accepted, your payment is held securely via Stripe and only released 48 hours after your session is complete. Your money is always protected.
Chat directly with your physiotherapist on MedGo2U before booking. Describe exactly what you need — sessions, travel outside London, matchday cover or a specialist package. Your physiotherapist sends a custom tailored price offer in the live chat. You have 1 hour to accept or decline — no commitment, no charge. This feature is unique to MedGo2U.
Double insured means every MedGo2U booking is covered by two separate insurance policies. First, MedGo2U holds £1,000,000 public liability insurance covering all patients during home visits. Second, every physiotherapist holds their own professional indemnity insurance, verified before going live. No other physiotherapy platform in the UK offers this level of double insurance protection.
Once your London home visit is confirmed, you receive a live tracking link on your phone. See your physiotherapist travelling to your home in real time — exactly like tracking a food delivery or an Uber. This feature is exclusive to MedGo2U and available for all London home visit appointments.
No — you do not need a GP referral to book a physiotherapist on MedGo2U. Book directly with an HCPC qualified physiotherapist without seeing your GP first. Book in minutes — physiotherapist at your door within 1 hour. No NHS waiting list.
If your physiotherapist cancels or does not show up, they are charged a £20 cancellation fee by MedGo2U and you receive a full refund. MedGo2U's double insurance protection applies at all times — you are covered by both MedGo2U's £1,000,000 public liability insurance and your physiotherapist's own professional indemnity insurance.
London & UK-wide. Home visits across all London boroughs — physiotherapist at your door within 1 hour. Video consultations, courses, tailored plans and packages available anywhere in the UK. Double insured. No GP referral needed.
+ Online across the whole UK
London's Trusted Physiotherapy Marketplace
Still in pain?
Let's fix it properly.
HCPC-registered physiotherapists — to your door, same day. No waiting list. No clinic. No one-size-fits-all.
Book a home visit
Physio to your door · From £30+
Book a video consultation
UK-wide · No travel · From £30+
Get a tailored rehab plan
Ready-made from £30+ · Custom from £80+
Start a physio programme
6–16 weeks · Personalised · From £900+
HCPC Registered
DBS Checked
Pay when confirmed
4.9 · 2,500+ patientsSame-day available